Legal · Upscale Pressure Washing

Terms of Service

Please read these terms carefully before booking any service with us.

Last updated: March 2026

These Terms of Service ("Terms") govern your use of the website upscalepressurewashing.com and any services provided by Upscale Pressure Washing ("we," "us," "our," or "Company"), owned and operated by Brady Green in Lewis Center, Ohio.

By using our website or booking any service with us, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.


1. Services

Upscale Pressure Washing provides professional exterior cleaning services including pressure washing, power washing, house washing, roof cleaning, window cleaning, concrete cleaning, gutter cleaning, fence cleaning, paver sealing, and Christmas light installation for residential and commercial properties in Central Ohio.

All services are subject to availability. We reserve the right to decline any job at our discretion, including jobs where property conditions pose a safety risk to our crew or where pre-existing damage could be worsened by cleaning.


2. Quotes and Pricing

All quotes provided by Upscale Pressure Washing are free and non-binding until accepted by the customer. Quotes are based on information provided at the time of inquiry. If conditions at the property differ significantly from what was described, we reserve the right to revise the quote before work begins.

We will always communicate any price changes before starting work — you will never be charged more than the agreed price without prior approval.

Quotes are valid for 30 days from the date issued unless otherwise noted.


3. Scheduling and Cancellations

Scheduling

Jobs are scheduled on a first-come, first-served basis. We will confirm your appointment date and time by phone or text. Please ensure someone is available or reachable at the start of the job for the initial property walk-around.

Customer Cancellations

We ask for at least 24 hours notice if you need to cancel or reschedule your appointment. Cancellations with less than 24 hours notice may result in a cancellation fee of up to $50 to cover scheduling and crew costs.

Weather Cancellations

Exterior cleaning services are weather-dependent. We reserve the right to reschedule any job due to rain, high winds, freezing temperatures, or other unsafe conditions. We will contact you as early as possible to reschedule at no additional charge.


4. Payment

Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, check, and major credit cards.

For larger commercial jobs, we may require a deposit of up to 50% before work begins. This will be communicated and agreed upon in advance.

Invoices not paid within 30 days of the service date may be subject to a late fee of 1.5% per month on the outstanding balance. We reserve the right to pursue collection of unpaid invoices through appropriate legal channels.


5. Customer Responsibilities

To ensure the best possible results and protect your property, customers agree to:

  • Close all windows, doors, and vents before house washing or roof cleaning begins
  • Remove or secure any outdoor furniture, decorations, or items that could be damaged or moved by water
  • Inform us of any known pre-existing damage, fragile features, or sensitive areas on the property before work begins
  • Ensure our crew has clear access to the work area, outdoor water spigots, and electrical outlets if needed
  • Keep pets and children away from the work area during the service
  • Disclose any HOA restrictions or neighbor agreements that may affect the service

Failure to fulfill these responsibilities may affect the quality of results or limit our liability for any damage that occurs.


6. Satisfaction Guarantee

We stand behind every job we do. If you are not satisfied with the results, please notify us within 48 hours of service completion. We will return to address any areas that do not meet the agreed-upon standard at no additional charge.

The satisfaction guarantee applies to work that was performed under normal conditions and according to our standard process. It does not apply to:

  • Staining or damage that existed before our service and was disclosed or documented in pre-job photos
  • Results affected by customer failure to fulfill their responsibilities (Section 5)
  • Surfaces where our recommended method was overridden by the customer
  • Natural weathering or re-growth that occurs after the service is complete

7. Liability and Damage

Upscale Pressure Washing carries full liability insurance. In the event that our crew causes damage to your property during the course of a service, we will work with you and our insurance provider to address it promptly and fairly.

However, our liability is limited in the following circumstances:

  • Pre-existing conditions — we are not liable for damage to surfaces that were already compromised, cracked, rotting, or structurally unsound before the service began
  • Undisclosed features — we are not liable for damage to items or systems that were not disclosed to us and that were not reasonably visible during the property walk-around
  • Customer-directed methods — if a customer requests a cleaning method against our professional recommendation, we are not liable for any resulting damage
  • Landscaping — while we take all reasonable precautions to protect surrounding plants, we are not liable for damage to landscaping caused by normal water runoff during exterior cleaning
  • Interior water intrusion — we are not liable for water intrusion through gaps, cracks, or failed seals that existed before our service

Our total liability for any claim shall not exceed the amount paid for the specific service that gave rise to the claim.


8. Photography and Marketing

We photograph most jobs for documentation purposes (before-and-after photos). By booking our services, you grant Upscale Pressure Washing permission to use job photos for marketing purposes including our website, social media, and advertising materials, provided that no personally identifying information about you or your address is shared without your explicit consent.

If you prefer that we not use photos of your property for marketing, please let us know before the job begins and we will honor that request.


9. Website Use

By using our website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the site or its related systems
  • Submit false or misleading information through our contact or quote forms
  • Copy, reproduce, or republish any content from this site without written permission

We reserve the right to block access to our website for any user who violates these terms.


10. Intellectual Property

All content on this website — including text, images, logos, graphics, and page design — is the property of Upscale Pressure Washing or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this site without our written permission.


11. Dispute Resolution

We believe most disputes can be resolved through direct communication. If you have a concern about any service we performed, please contact Brady directly at (740) 817-4873 or Brady@upscalepressurewashing.com before pursuing any other action.

Any disputes that cannot be resolved informally shall be governed by the laws of the State of Ohio. You agree that any legal action arising from these Terms or our services shall be filed exclusively in the courts of Delaware County, Ohio.


12. Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated Terms.


13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Upscale Pressure Washing
Owner: Brady Green
Location: Lewis Center, Ohio 43035
Questions? Give Brady a call.